Frequently Asked Questions

  • Items ship within 24 hours of ordering, and will arrive within 3-5 business days.

  • It really is! Shipping is included for all orders within BC.

  • We’re happy to send you the right size and do an exchange for any unworn items. Please send us an email at hello@northshorestyle.ca so we can ensure we have the size you need.

  • Unfortunately, all items purchased during a sale or marked at a discounted rate cannot be exchanged or refunded. 

  • All our items are unisex sizing. Please click on the size guide on each product page and refer to our models to determine your size. If you have any specific questions, please feel to contact us at hello@northshorestyle.ca

  • All items can be washed in cold water and are dryer safe. Please note that due to the nature of the bamboo fabric blend, hoodies will shrink slightly over time. To minimize this, dry on a low setting or hang to dry.

  • We accept Paypal and all major credit cards.

  • Absolutely! We can include an existing logo (please send us the vector file) or custom create a hand drawn logo for you. Additional charges will apply. Please email hello@northshorestyle.ca for more information.

  • You bet! Send us what you’d like to say, and we will include a card with your message in the package.